Get in Touch

Have questions about mushroom spawn or your order? We're here to help! As a family-owned mycelium laboratory based in Brussels, Belgium, we're passionate about helping growers succeed.

📧 Contact Information

Email: admin@medifungi.eu
Response Time: We reply within 24-48 hours
Location: Brussels, Belgium

❓ Common Questions

Before Ordering

Q: How fresh is your spawn?
A: We produce spawn fresh to order within 10-14 days of your purchase.

Q: Do you ship to my country?
A: We ship to all EU countries. Check our shipping policy for details.

Q: What's the best strain for beginners?
A: We recommend Blue Oyster, Grey Oyster, or Lion's Mane for first-time growers. These strains are forgiving and produce reliable results.

After Ordering

Q: How should I store my spawn?
A: Refrigerate at 4°C and use within 2 months for best results. Keep sealed until ready to use.

Q: My spawn hasn't arrived yet
A: Check the tracking link in your order confirmation email. If you need help, email us with your order number.

Q: I have a growing question
A: Email us at admin@medifungi.eu with details about your setup and we'll help troubleshoot.

Q: My spawn looks different than expected
A: Healthy mycelium should be white and fluffy. If you have concerns, send us a photo at admin@medifungi.eu and we'll assess it.

📦 Order Support

Questions about your order? Please include your order number in your email for faster response. You can find your order number in your confirmation email or by checking your order status.

🏢 Wholesale & Partnership Inquiries

Commercial growers and businesses: Contact us at admin@medifungi.eu for bulk pricing and partnership opportunities.

⭐ Love Our Spawn?

We'd love to hear about your growing success! Leave us a review or share your results with us.